Privacy Policy
Welcome to Nirala Sweet (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
A privacy policy outlines how a business collects, uses, and manages customer data, including personal details such as name, contact information, and payment data .
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
Order Information
- Product details
- Payment details (processed securely via third-party gateways)
Technical Data
- IP address
- Browser type
- Device information
- Pages visited and interaction data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Improve website performance and user experience
- Send promotional offers (only if you opt-in)
- Prevent fraud and ensure security
3. Cookies & Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Store user preferences
- Analyze website traffic
You can disable cookies through your browser settings, but some features of the site may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Payment service providers (for secure transactions)
- Delivery partners (to fulfill orders)
- Legal authorities if required by law
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.
6. Third-Party Services
Our website may include links to third-party services (e.g., payment gateways, social media platforms). We are not responsible for their privacy practices.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
To exercise these rights, contact us using the details below.
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@niralasweets.com.pk
📞 Phone: +923495878695